Support & beta feedback

During the closed beta, reply through the TestFlight or Google Play testing channel that delivered your invitation. Those channels route your report to the beta maintainer without publishing it.

Include a diagnostic log

1. Open Headroom and go to Settings → Diagnostics.
2. Choose “Share full diagnostic log.”
3. Attach the exported text file to your beta feedback.

Headroom redacts known credentials and server-sensitive values from this export. Review any file before sending it and do not include a password, access token, personal media, or private server address in screenshots or free-form notes.

A useful report says

• iPhone/iPad or Android device model and OS version.
• Headroom version and build number.
• Server type and version, without publishing credentials.
• What you expected, what happened, and whether it repeats.
• Whether playback was local, remote, offline, cast, or in-car.

Urgent privacy or security reports

Mark the TestFlight/Play report “SECURITY” and avoid including the secret itself. The maintainer will move the conversation to an appropriate private channel.

This page will be updated with a public support address before the production launch. Closed-beta support remains available through each tester's invitation channel.